Privacy Policy

This privacy policy outlines how eHallpass (“Company”, “we”, “our”, or “us”) collects, uses, shares, and protects the personal information of the users of our website, mobile applications, and related services (collectively, our “Services”).

Information We Collect

We collect personal information when you use our Services. This includes:

  • Account information such as your name, email address, phone number, and password when you register for an account.
  • Profile information such as your name, profile photo, and other details you add to your account profile.
  • Usage information such as information about how you use our Services and interact with other users. This includes your conversations, messages, comments, connections, logins, and other actions on our Services.
  • Location information such as your device location if you have enabled location services.
  • Transaction information such as details about payments or donations made through our Services.
  • Device information such as your IP address, device ID, operating system, browser type and settings when you access our Services.
  • Metadata information from the files and content you upload to our Services like image EXIF data.

We may also receive information about you from third-party sources like school information systems.

How We Use Your Information

We use your personal information for the following purposes:

  • Provide our Services to you, including customizing features and functionality.
  • Communicate with you, provide customer support, and respond to your requests.
  • Protect the security and safety of our Services and users.
  • Enforce our Terms of Service and other usage policies.
  • Personalize content and experiences according to your preferences.
  • Notify you about changes to our Services.
  • Share your information with trusted third-party service providers.

When We Disclose Your Information

We will disclose your personal information to the following categories of recipients:

  • To our employees and related personnel for the purposes described in this policy.
  • To our third-party service providers who help us operate and improve our Services.
  • To comply with legal obligations and law enforcement requests.
  • To complete an acquisition, sale, merger, reorganization or other change in business structure.
  • With your consent or at your request and direction.

Third-Party Services

Our Services integrate with third-party services that we do not own or control. These include:

  • School information systems
  • Single sign-on services
  • Mobile app stores
  • Social media services

We are not responsible for how these third parties collect or use your personal information. Their privacy policies and terms of use apply to their services.

Security of Your Information

We use physical, technical, and organizational safeguards to protect the confidentiality and security of your personal information. However, no security measures can be 100% guaranteed. We cannot ensure or warrant the security of your information.

Your Choices Over Your Information

You have certain choices available regarding our use of your personal information. You can:

  • Opt out of receiving our marketing emails. Just follow the unsubscribe instructions at the bottom of each email.
  • Adjust your communication preferences in your account settings.
  • Request access to the personal information we hold about you.
  • Request deletion of your personal information subject to our retention policies.

Changes to Our Policy

We may update this privacy policy to reflect changes in our practices and services. We will provide notice of material changes by updating the last updated date at the top of this page. Continued use of our Services confirms acceptance of the revised privacy policy.

Contact Us

If you have any questions about our privacy practices or this policy, please contact us at: [email protected]

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