Eduspire Solutions is the leading provider of digital safety and security tools for K-12 schools. They offer a robust customer service center to Ehallpass support users of their various education technology products.
About Eduspire Solutions
Eduspire Solutions develops innovative software to help schools enhance student safety, streamline operations, and improve accountability. Their products include solutions for visitor management, emergency management, EhallPass, bell schedules, and more.
Eduspire places a strong emphasis on providing stellar training and support to help schools get the most from their products.
Customer Service Offerings
Eduspire provides the following channels for comprehensive customer assistance:
Phone Support
Call 888-401-2011 Monday through Friday from 9:00 a.m. to 5:00 p.m. PST to speak directly with a customer service agent. Specialists are available to answer questions about products, assist with account issues, and provide training.
Training Resources
Eduspire offers many self-help resources at www.eduspire.com/training. Find video tutorials, quick start guides, webinars, and knowledgebase articles. Resources are available for all products.
Online Support Portal
Customers can log support tickets, browse help articles, and view account details at eduspire.com. The self-service portal provides an easy way to get help 24/7.
Remote Training Sessions
Schedule private remote training with an Eduspire training specialist for hands-on help learning a product. Specialists will demo the software and answer school-specific questions.
Eduspire also provides ongoing support through software updates, newsletter tips, and new feature education to improve customers’ experience over time.
With its robust help resources and stellar customer service team, Eduspire ensures schools get the most out of their safety solutions. The comprehensive support empowers success and ROI with the products.